How to buy in an Online Auction

First of all don't be intimidated. It's easy.
You can bid on one of our online sales while sitting in your own living room. There are no hidden reserves or minimums. If you place a bid on something and no one else bids against you then you "win" the lot at the start bid price.

If you are not a "computer person" we are happy to place order bids on your behalf and will ensure that you buy the lot at the lowest possible price. Please contact us if you require such assistance.

Each online sale is listed for approximately 2-3 weeks.
Before the close of each online auction, we have a two day public preview so that you may view the lots first hand. We highly recommend that you inspect the items in person. If you are unable to do this we advise carefully reading our condition reports and reviewing the photographs of each lot. We take detailed shots of any condition issues.

Please ask for advice, we are here to give it. We are also happy to provide additional photographs or more detailed condition reports if requested.

Bidding rises in specified increments
Bidding generally rises 10% with each bid. The chart below illustrates typical bidding increments:

Occasionally lots are unsold.
This happens when there are no bids on a lot. Sometimes they are re-offered at a reduced start bid and sometimes the owner chooses to have them returned.

We are happy to help guide you through the auction process. Please call or e-mail us if you have questions about specific lots in the sale. We will try to provide you with as much information as possible. Bid today!

Payment and Shipping Information

Payment Due
All payments are due within 7 days of receiving your e-mail invoice, after this a late fee may apply. You will receive e-mail invoice within 72 hours of the auction end. The buyer's premium is 15%. We reserve the right to cancel any transaction.

Acceptable Methods of Payment
For a total amount due of $2,999 or less we accept checks, money orders, cashiers' checks payable to Caroline Ashleigh Associates, and all major credit cards. All credit card payments are processed through PayPal.

Pay me securely with any major credit card through Paypal.

For a total amount due of $3,000 or more we accept checks, money orders, and wire transfers. For wire transfers, please email or call us for the bank name, routing number, account number, and swift code to which it should be sent.

Personal or Business Checks
We will hold all items paid for with a personal or business check for 10 days after the date of the deposit. If you need your item(s) released for shipping or available for pick-up sooner, please choose another payment method. There is a $30 returned check fee.

Sales Tax
All items picked up at our location or shipped to a Michigan address are subject to a 6% Michigan sales tax. You must fully execute and sign a Certificate of Resale to be exempt (in person or by fax.)

International Payments
International customers may pay by Visa or Mastercard or by Wire Transfer. No checks or money orders drawn on foreign banks will be accepted.

Shipping and Pick-Up Policy
We will have the UPS Store pack and ship small items. Please call us or e-mail for a quote. For larger items, shipping arrangements and payment for packing, handling, shipment, and insurance are the sole responsibility of the buyer. We are happy to recommend local shipping companies.

Time Frame
After the auction we will be processing invoices for all buyers within a narrow time-frame. We strive to do this as quickly and conscientiously as possible. We usually ship smaller items within 48 hours after payment has cleared. We will, of course, release your item(s) to the shippers or for pick-up the day that payment clears.

Pick-Ups
Please notify us asap when you plan to pick up your item(s). All pick-ups by you or your shipping agent should be complete no later than 2 weeks after the date of purchase. Items left after this date are subject to a $35/day storage fee.

We can be available Monday through Friday 9am until 3pm, but must be notified in advance. Special arrangements can be made for a Saturday pick-up. Please note that you must provide your own labor and packing materials for pick-ups, so come prepared with an extra hand and moving blankets, boxes etc.

UPS Shipping
UPS has provided the following ground shipping estimates to the furthest point within the U.S.. If you would like a more precise quote please send us your address and we will e-mail you a shipping quote. Insurance is additional and is charged at $1 per $100 in value. If you would like your purchase double boxed or sent second day air there will be an additional charge.

If you have any questions about any of the lots in the sale or if you have items that you want to consign please do not hesititate to contact us by phone at (248) 792-2929 or e-mail us at info@auctionyourart.com